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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Inficon products

The group "New Technologies" offers for review the products of the plant Inficon: leak detectors, service tools, wide-range vacuum sensors, quartz control crystals, radio frequency detectors, thin-film deposition controllers, residual gas analyzers, vacuum inlets, accessories
  • Leak detectors Inficon
    Leak detectors
    PROTEC P3000(XL), etc.
  • Service tool Inficon
    Service tool
    D-TEK Select, etc.
  • Crystals for quartz control Inficon
    Crystals for quartz control
    AT-cut, 008-010-G10, etc.
  • Wide-range vacuum sensors Inficon
    Wide-range vacuum sensors
    PSG50, PSG 502-S, etc.
  • High-precision vacuum sensors Inficon
    High-precision vacuum sensors
    Edge CDG100D2, etc.
  • Thin-film deposition controllers Inficon
    Thin-film deposition controllers
    IC6, Cygnus 2, etc.
  • Radio frequency detectors Inficon
    Radio frequency detectors
    SION RF et al.
  • Vacuum inlets Inficon
    Vacuum inlets
    ISO-KF/ISO-K, etc.
  • Residual gas analyzers Inficon
    Residual gas analyzers
    Transpector MPH, etc.
  • Chemical detection and identification Inficon
    Chemical detection and identification
    HAPSITE CDT, etc.
  • Discontinued products Inficon
    Discontinued products
    RQCM, PM-700, etc.
  • Accessories Inficon
    Accessories
    TGF11, 590-621, etc.

NEW TECHNOLOGIES GROUP

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